Wellness Clinic – 5X More Calls from Google My Business 
Business: Serenity Wellness Spa – Holistic & Alternative Health
Location: Manchester, UK
Challenge: Losing clients to competitors with stronger online presence
The Problem
Despite having top-tier wellness experts, Serenity Wellness Spa was invisible online. Their Google My Business listing was unoptimized, and their website was outdated, leading to:
- Low search rankings (No ranking on Google)
- Only 1-2 calls per Month from new clients
- Poor booking experience with slow-loading website
Step 1: Google My Business Optimization
- Fully optimized GMB profile with service-based keywords.
- Uploaded high-quality images & weekly posts to boost engagement.
- Encouraged clients to leave 5-star reviews (psychological proof).
Step 2: SEO Content Strategy
- Created blog posts & location pages (e.g., “Best Holistic Spa in Manchester”).
- Built authority backlinks from health & wellness directories.
- Added an FAQ schema to capture Google’s featured snippets.
Step 3: Lead Generation Funnel Implementation
- Developed a one-click booking system on the website.
- Ran Facebook Ads targeting stressed professionals looking for relaxation.
- Created email automation for abandoned bookings.
Our Solution
The Results

Google Ranking: Page 4 → Top 3 for “wellness spa in Manchester”
Client Inquiries: 5 calls/week → 25 calls/week (5X increase!)
Conversion Rate: 2% → 8% (More appointments from the same traffic)
Revenue Growth: £1,000 → £18,000/month
